Data Protection Last Updated: January 2025

1xvet Privacy Policy — Your Data, Your Rights

At 1xvet, your personal data belongs to you. This privacy policy explains exactly what information we collect, why we collect it, how we protect it, and what rights you have over it. We've written it in plain language — no legal jargon, no vague promises.

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Our Privacy Promise
Data never sold
SSL encryption always on
You can delete your data
Minimal data collected
Transparent usage

How 1xvet Protects Your Personal Data

Six principles that guide how 1xvet handles the personal data of every Bangladesh player on the platform.

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Minimal Collection

1xvet only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide the service you signed up for.

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End-to-End Encryption

All data transmitted between your device and 1xvet is protected by SSL/TLS encryption. Stored personal data is encrypted at rest using industry-standard protocols. Your payment details — bKash, Nagad, and Rocket account numbers — are never stored in plain text on our servers.

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Never Sold

1xvet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used exclusively to operate your 1xvet account and improve the platform experience. This is not a policy we revisit — it is a fixed commitment.

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Full Transparency

This privacy policy tells you exactly what data we collect, why we collect it, who we share it with (and under what circumstances), and how long we keep it. There are no hidden data practices at 1xvet. If something changes, we notify you before the change takes effect.

Your Control

You have the right to access, correct, export, or delete your personal data at any time. Requests are processed within 30 days. You can also opt out of non-essential communications at any point through your account settings or by contacting support directly.

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Legal Compliance

1xvet processes personal data in accordance with applicable data protection laws. We maintain records of all data processing activities and conduct regular internal reviews to ensure our practices remain compliant. Our data protection obligations are taken seriously at every level of the organisation.

This Privacy Policy was last updated on 1 January 2025. Continued use of 1xvet after this date confirms your acceptance of the current version.

01 Introduction

Welcome to the 1xvet Privacy Policy. 1xvet operates the online gaming platform at https://1xvet.vip and is committed to protecting the personal data of every player who registers and plays on the platform. This policy applies to all Bangladesh players and anyone else who accesses 1xvet services.

This privacy policy explains what personal data 1xvet collects, the purposes for which it is used, the conditions under which it may be shared, and the rights you hold over your own information. By registering an account on 1xvet, you acknowledge that you have read and understood this policy.

If you have any questions about how 1xvet handles your personal data before or after registering, contact the support team via live chat at any time. We respond to privacy queries within 24 hours.

02 Data We Collect

1xvet collects only the personal data that is necessary to provide the platform services. The categories of data we collect are set out below.

Data Category Examples When Collected
Identity Data Full name, date of birth, gender At registration and during verification
Contact Data Email address, phone number At registration
Payment Data bKash / Nagad / Rocket account reference When making deposits or withdrawals
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Games played, session duration, bet history During active game sessions
Communications Data Support chat transcripts, email correspondence When you contact support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We do not collect data from social media profiles unless you explicitly link a social account to your 1xvet profile.

03 How We Use Your Data

1xvet uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

  • Account Management: Creating, maintaining, and securing your 1xvet player account.
  • Payment Processing: Verifying and processing deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity Verification: Confirming your age and identity to comply with responsible gaming obligations.
  • Fraud Prevention: Detecting and preventing fraudulent activity, duplicate accounts, and money laundering.
  • Customer Support: Responding to your queries, complaints, and account requests.
  • Platform Improvement: Analysing usage patterns to improve game performance, navigation, and overall player experience.
  • Legal Compliance: Meeting our obligations under applicable laws and regulations.
  • Responsible Gaming: Monitoring play patterns to identify signs of problem gambling and offer appropriate support tools.
  • Marketing Communications: Sending promotional offers and updates — only where you have opted in to receive them.

Marketing emails and SMS messages from 1xvet are opt-in only. You can unsubscribe at any time through your account settings or by clicking the unsubscribe link in any marketing message.

04 Legal Basis for Processing

1xvet processes your personal data on one or more of the following legal bases depending on the specific processing activity:

  • Contract Performance: Processing is necessary to fulfil the contract between you and 1xvet — i.e., to operate your account and provide the gaming service.
  • Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate Interests: Processing is necessary for 1xvet's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time.

05 Data Sharing

1xvet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this policy.

  • Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and are independently regulated.
  • Identity Verification Providers: Where required, we share identity documents with licensed verification service providers to confirm your age and identity.
  • Game Providers: Game software providers may receive anonymised session data to support game performance and fairness auditing. No personally identifiable information is shared with game providers.
  • Legal Authorities: We may disclose personal data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom 1xvet shares personal data are required to implement appropriate technical and organisational security measures and to use the data only for the specified purpose.

06 Cookies and Tracking

1xvet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:

  • Essential Cookies: Required for the platform to function. These cannot be disabled. They include session authentication cookies and security tokens.
  • Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players drop off, and how long sessions last. This data is used to improve the platform.
  • Marketing Cookies: Used only where you have consented to receive personalised promotional content. These track whether you have opened or acted on a promotional message.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to play games or access your account on 1xvet.

On your first visit to 1xvet, a cookie consent banner allows you to accept or decline non-essential cookies. You can update your preferences at any time through the cookie settings link in the footer.

07 Data Retention

1xvet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:

  • Active Account Data: Retained for the duration of your account plus five years after account closure, to meet anti-money laundering record-keeping requirements.
  • Transaction Records: Retained for seven years from the date of the transaction in accordance with financial record-keeping obligations.
  • Support Communications: Retained for three years from the date of the last communication.
  • Marketing Consent Records: Retained for the duration of your consent plus two years after withdrawal of consent.
  • Technical and Usage Data: Retained in anonymised form for up to two years for platform analytics purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of your data subject to the exceptions described in Section 8.

08 Your Rights

As a 1xvet player, you have the following rights over your personal data. To exercise any of these rights, contact the support team with your account username and the specific request.

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Right of Access

Request a copy of all personal data 1xvet holds about you. We will provide this within 30 days.

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Right to Rectification

Request correction of inaccurate or incomplete personal data held on your account.

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Right to Erasure

Request deletion of your personal data where it is no longer necessary or where you withdraw consent. Legal retention obligations may limit this right.

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Right to Restriction

Request that we restrict processing of your data while a dispute about its accuracy or lawfulness is resolved.

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Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

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Right to Object

Object to processing based on legitimate interests, including profiling for marketing purposes. We will stop unless we have compelling grounds to continue.

To exercise any of the above rights, email [email protected] with the subject line "Data Rights Request" and include your registered account username. All requests are acknowledged within 48 hours and fulfilled within 30 days.

09 Data Security

1xvet implements a layered security approach to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

  • SSL/TLS Encryption: All data in transit between your device and 1xvet servers is encrypted using TLS 1.2 or higher.
  • Encryption at Rest: Stored personal data and payment references are encrypted using AES-256 encryption.
  • Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with data access undergo background checks and regular security training.
  • Two-Factor Authentication: Available for all player accounts and mandatory for internal staff accounts with data access.
  • Regular Security Audits: 1xvet conducts regular penetration testing and security reviews of its infrastructure.
  • Incident Response: In the event of a data breach that poses a risk to your rights, 1xvet will notify affected players within 72 hours of becoming aware of the incident.

While 1xvet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

1xvet is strictly an adult platform. No person under the age of 18 is permitted to register or use the 1xvet platform. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered an account, that account will be closed immediately, all deposits returned, and all associated data deleted.

If you believe a minor has registered on 1xvet using false information, please contact support immediately at [email protected]. We take these reports seriously and investigate all cases promptly.

11 Third-Party Services

The 1xvet platform integrates with third-party services to deliver certain features. These include payment gateways (bKash, Nagad, Rocket), game software providers, and identity verification services. Each of these third parties operates under its own privacy policy and is independently responsible for its data handling practices.

1xvet is not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party service you interact with in connection with your 1xvet account. We only partner with third parties who demonstrate adequate data protection standards.

All third-party providers used by 1xvet are vetted for data security compliance before integration. We review these partnerships regularly and terminate any that no longer meet our standards.

12 Policy Updates

1xvet may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the platform at least seven days before the changes take effect.

The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of 1xvet after the effective date of any update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way 1xvet handles your personal data, please get in touch using the details below.

  • Email: [email protected]
  • Subject Line: Privacy Policy Enquiry
  • Live Chat: Available 24/7 on the 1xvet platform
  • Response Time: Within 24 hours for email; under 4 minutes for live chat

For data rights requests specifically (access, deletion, correction, portability), please use the subject line "Data Rights Request" and include your registered account username to help us locate your records quickly.

The fastest way to reach the 1xvet privacy team is via live chat. For complex data requests, email is preferred as it creates a written record of your request and our response.

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